Privacy policy

Last updated: 27 June 2026

This Privacy Policy explains how BYTWEAR collects, uses, stores, shares, and protects your personal information when you visit our website, use our services, place an order, contact us, subscribe to updates, or interact with our store.

By using our website or purchasing from BYTWEAR, you acknowledge that you have read and understood this Privacy Policy.

1. About BYTWEAR

BYTWEAR is a premium tech-inspired apparel brand created for developers, AI engineers, startup founders, creators, and builders.

Our online store is powered by Shopify, which helps us operate our website, manage orders, process checkout, provide customer accounts, and deliver a secure shopping experience.

2. Information We Collect

We may collect personal information when you visit our website, place an order, create an account, subscribe to emails, contact us, or interact with our services.

The information we collect may include the following:

Contact Information

Name
Email address
Phone number
Billing address
Shipping address

Order and Transaction Information

Products viewed
Products added to cart
Products purchased
Order number
Order history
Payment status
Delivery details
Return, refund, replacement, or cancellation requests

Payment Information

Payments are processed securely through our payment partners.

We may receive payment confirmation details, transaction status, payment method type, and limited payment-related information required to process your order.

BYTWEAR does not directly store your full card details, UPI credentials, bank account details, or other sensitive payment information.

Account Information

If you create an account, we may collect:

Login details
Saved addresses
Order preferences
Account settings

Communication Information

When you contact us, we may collect:

Your message
Email conversations
Support requests
Photos, videos, or order-related evidence shared for replacement, refund, or delivery claims

Device and Usage Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Cookies and similar tracking data

3. How We Use Your Information

We use your personal information to operate our store, process orders, provide support, improve our services, and deliver a better shopping experience.

We may use your information to:

Process and fulfill your orders
Confirm payments
Arrange production, packing, shipping, and delivery
Send order updates and notifications
Respond to customer support requests
Handle returns, replacements, refunds, cancellations, and complaints
Prevent fraud, abuse, and unauthorized activity
Improve our website, products, policies, and customer experience
Personalize your shopping experience
Send marketing emails, only where permitted
Comply with legal, tax, accounting, and regulatory requirements

4. Marketing Communications

If you subscribe to our email marketing, we may send you updates about new product launches, offers, collections, and brand news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from marketing emails, we may still send you important non-marketing emails related to your orders, payments, delivery, account, support requests, or policy-related updates.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site performance, remember preferences, understand customer behavior, and support analytics or advertising.

Cookies may help us:

Keep items in your cart
Remember your preferences
Improve website speed and performance
Understand how visitors use our website
Measure marketing and advertising performance
Show relevant ads or product recommendations

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. How We Share Your Information

We may share your personal information with trusted third parties only when necessary to operate our business, provide our services, process orders, or comply with legal requirements.

This may include:

Shopify, for website hosting, checkout, order management, and store operations
Payment partners, for payment processing and fraud prevention
Production and fulfillment partners, for preparing, packing, and dispatching products
Shipping and courier partners, for order delivery
Email and communication service providers, for order updates and customer communication
Analytics and marketing tools, for store performance, customer insights, and advertising
Professional advisors, where needed for accounting, legal, tax, or compliance purposes
Government, legal, or regulatory authorities, where required by law

We do not sell your personal information.

7. Shopify and Third-Party Services

Our store is powered by Shopify. When you use our website or place an order, your information may be processed by Shopify to help provide checkout, payment, order management, security, analytics, and store-related services.

We may also use third-party service providers to support payments, shipping, production, email communication, analytics, advertising, and customer support.

These third-party service providers may process your data according to their own privacy policies. We recommend reviewing the privacy policies of relevant third-party services when needed.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

You are responsible for keeping your account login details safe and confidential.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes
Prevent fraud
Enforce our terms and policies

When personal information is no longer required, we may delete, anonymize, or securely store it as required by applicable law.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for certain processing activities
Opt out of marketing communications
Request details about how your data is used or shared

To exercise your privacy rights, contact us at:

hello@bytwear.com

We may need to verify your identity before processing your request.

11. Children’s Privacy

BYTWEAR is not intended for children under the age of majority in their location.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

12. International Data Transfers

Because our store uses online platforms and third-party service providers, your personal information may be processed or stored in countries outside your location.

When this happens, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

13. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. Please review their privacy policies before sharing personal information with them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, store operations, or privacy practices.

When we update this policy, we will revise the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.