Shipping policy

Last updated: 27 June 2026

This Shipping & Delivery Policy explains how BYTWEAR orders are processed, prepared, shipped, and delivered.

At BYTWEAR, our products are generally made to order. This means your item is produced, packed, and prepared after your order is confirmed. Because of this, your total delivery time includes both production time and shipping time.

Order Processing and Production Time

Once your order is confirmed, it is sent for production and preparation.

Orders are typically produced and ready to ship within 2–5 business days.

During sales, product launches, high-demand periods, holidays, courier delays, or operational issues, production may take slightly longer.

Business days do not include Sundays or public holidays.

Shipping Time

After your order is dispatched, estimated delivery time within India is usually:

3–7 business days

Your total estimated delivery time is:

Production time + Shipping time

This means most orders are usually delivered within approximately 5–12 business days after order confirmation, depending on your location and courier availability.

Shipping Locations

BYTWEAR currently ships orders within India.

If international shipping is made available in the future, delivery timelines, shipping charges, customs duties, import taxes, and destination-country rules may apply.

Shipping Charges

Shipping charges, if any, are calculated and shown at checkout before payment.

The final shipping cost may depend on your delivery location, order value, product weight, courier availability, and any active shipping offers.

If free shipping is available, it will be clearly shown on the website or at checkout.

Order Tracking

Once your order is dispatched, you will receive tracking details by email, SMS, WhatsApp, or through the order tracking page, depending on the contact details provided at checkout.

You can use the tracking link or tracking number to follow your shipment.

Please allow some time for tracking updates to appear after dispatch.

Delivery Attempts

Our courier partner will attempt delivery to the shipping address provided at checkout.

Please ensure that your address, phone number, pincode, and delivery details are complete and accurate.

BYTWEAR is not responsible for failed delivery caused by:

Incorrect or incomplete address
Wrong phone number
Customer unavailable during delivery attempts
Refusal to accept the order
Restricted delivery location
Courier unable to contact the customer

If delivery fails and the order is returned to origin, reshipping charges may apply.

Delayed Shipments

We try our best to deliver orders within the estimated timeline, but delays may happen due to factors outside our control.

Delays may be caused by:

Courier delays
Weather conditions
Public holidays
High shipping volume
Remote delivery locations
Operational disruptions
Incorrect address or contact details
Service restrictions in certain areas
Force majeure events

If your order is significantly delayed, please contact us and we will help check the status with our shipping partner.

Lost Shipments

If your shipment is officially confirmed as lost by the courier or shipping partner, we will arrange a suitable resolution.

Depending on the case, we may offer:

A replacement order
A refund to the original payment method
Another suitable resolution

Please contact us at support@bytwear.com with your order number if you believe your shipment is lost.

Damaged Package on Delivery

If your package appears damaged, tampered with, or opened at the time of delivery, please take clear photos before opening it.

If the product inside is damaged or incorrect, contact us within 7 days of delivery at:

support@bytwear.com

Please include your order number, photos of the package, photos of the product, and an unboxing video if available.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address and contact details at checkout.

BYTWEAR is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an address mistake after placing an order, contact us as soon as possible at:

support@bytwear.com

Address changes are only possible before the order is dispatched or before courier booking is completed.

Returned or Undelivered Orders

If an order is returned to our production or shipping partner due to incorrect address, failed delivery attempts, customer unavailability, or refusal to accept delivery, we will contact you for the next steps.

In such cases, reshipping charges may apply.

Refunds may not be available for made-to-order products returned due to incorrect customer details, failed delivery attempts, or refusal to accept delivery.